Booking Terms & Conditions
Thank you for choosing a class at the Jewellers Collective.
Together, we will review and sign off our T&C's, along with our New HandS in the Workshop at your first session. We look forward to seeing you soon.
What do I need to bring to my class
Closed toe shoes eg: sneakers etc must be worn in the workshop. Please have any long hair tied up. Bring your eyeglasses if you need to see up close.
Please turn up 5-10 minutes before your booking. If you are more than 10 minutes late, unfortunately you will be required to forfeit your booking as the progress of the session means we must start the class on time.
Your booking is non-refundable once the class has started.
An additional $10 fee will be payable at class, for rings that need to be made for finger sizes: X and above.
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Late for class? Missed a classes? Make-up classes, Transfers, Cancellations & Refunds
Please turn up about 5-10 minutes before your booking.
Your booking is non-refundable once the class has started. If you are more than 10 minutes late, unfortunately we cannot wait or hold the class start time for you, and you will be required to forfeit your booking.
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We recognise that you may need to cancel your booking. If you need to cancel a refund less any bank fees, will be made only if notice is received 5 working days prior to the booking start date. Your cancellation will be confirmed by the Jewellers Collective. Notice must be sent by email to jewellerscommunity@gmail.com
If you're unwell or unable to attend, we do not offer make-up classes, transfers or booking refunds, you may however, arrange to send a family member or friend in your place to use your booking, but please let us know first on 0212110378, thank you.
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All booking transfers or refunds are at our discretion.
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Booking
You are booking for the duration published under the "About this class" for each class, block course, or event on our website. These are on a per participant fee basis that is payable at the time of booking.
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No booking will come into force until: The booking process has been successfully completed and full payment has been cleared and received by the Jewellers Collective.
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A confirmation email will be generated automatically by the website; however, if for some reason the payment is unsuccessful the Jewellers Collective will look to invoice you offline, and request payment be made prior to confirming your booking.
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Bookings are open to participants aged 14 years & over. Whilst we whole heartedly encourage young people to participate in our classes, we observe a strict age restriction of 14 years and over. For participants 14 to 16 years old we do require an adult to book a place for themselves as well and to remain in the workshop to assist in supervising. This is inline with our Health & Safety Manual, New HandS in the Workshop.
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All classes are taught in English and are in-depth in explanation, as there are hazards in our workshop.
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Cancellation of a class
If the Jewellers Collective has no option but to cancel a class, then a pro-rata refund if any will be made back to the originating bank account of those affected by the course closure event.
A notice of cancellation will sent by the Jewellers Collective to those affected, as soon as practicable.
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Elevate Events – Classes with Peter Keep
Please be respectful and plan your morning to arrive 15 minutes before class starts at 10am, each day.
As your course is jammed pack with content that we want you to get the most benefit from we must start the class on time. If you are more than 6 minutes after the 10am start time, unfortunately you will have to forfeit your booking, as we will be unable to disrupt the class, to catch you up.
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Your two day course fee is made up of a tuition fee and a compulsory pack fee.
Full payment is required at the time of booking and is non-refundable.
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However, we recognise that you may need to cancel your booking
If you need to cancel, a refund less any bank fees will be made only if notice is received 30 days prior to the booking start date. Your notice of cancellation must be sent by email to jewellerscommunity@gmail.com
No other forms of communication will be accepted with regards to a cancellation. Your cancellation will be confirmed by the Jewellers Collective, by email.
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If you're unwell or unable to attend, we are unable to offer make-up classes, transfers or offer booking refunds for this Elevate Event. Your booking is non-refundable. All booking changes or refunds are at our discretion.
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If the course has not started and only if we manage to re-sell your booking, a refund less any bank fees will be made back to you only after we have secured a replacement for your cancelled booking.
All other Jewellers Collective booking terms and conditions remain in place if you are attending the
Elevate Events – Gemstone Setting with Peter Keep.
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Gift Vouchers
The life of a Jewellers Collective Gift Voucher is to 31 December of the year of purchase. This is noted on the voucher. The gift voucher is non-refundable.
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The Jewellers Collective are not responsible for lost, damaged/defaced or unwanted gift vouchers. Gift vouchers cannot be exchanged for cash. If you have found your gift voucher after the expiry date, please call and have a chat with us to see if we are able to still honour the expired gift voucher.
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If you're unwell or unable to attend, we do not offer make-up classes, transfers or booking refunds, you may however, arrange to send a family member or friend in your place to use your gift voucher, but please let us know first on 0212110378, thank you.
Any variations in managing expired gift vouchers is at our discretion.
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Dealing with Covid-19, and other contagious illnesses
The Ministry of Health guidance is that mask wearing remains an important way we can prevent the spread of respiratory illnesses, including COVID-19.
If you are unwell do not attend your class. For the casual ring making classes you may send a family member or friend in your place to use your booking.
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The workshop is closed to all non-essential staff & all customers/visitors whilst the workshop is cleaned and in between sessions.
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Privacy
We collect personal information from you, including information about your name & contact information.
We collect your personal information to: contact and confirm bookings and payments made by you and for email newsletters.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.
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If you’d like to ask for a copy of your information, or to have it corrected, please contact us.
Christopher & Lee-Anne Minturn, Directors
2021 The Jewellers Collective is the workshop division of MinturnJewellery.com
Unit 2/28 Clark Street, New Lynn, Auckland 0600, NZ
0212110378